Urbanization and Personalization of the Candidate Experience

Source:  Resourceful HR, September 2018.

Did you know, if you order a pizza from Domino’s, you can track every single step of the process–from crafting the pizza, to the time it reaches your door. Apparently, this is with such accuracy that you can almost open the door at the exact moment the delivery person arrives.

The expectation for up-to-the-minute information is not unique to Domino’s pizza eaters. Consumers expect the same from hired cars, online retailers, and travel agents. When you consider the abundance of information available, it makes sense that job applicants also expect to know every detail in the process of their application almost as it’s happening. Click here to read more about what candidates expect and how your organization can compete for talent in this competitive market.

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